Efficiency of the ethnopsychotherapeutic communication culture of medical personnel for patients needs in Indonesia

Anggraeni Endah Kusumaningrum; Eli Rusmita; Susanti Susanti; Ade Risna Sari; Lestari Makmuriana

doi:10.21744/lingcure.v6nS4.2006

Authors

Anggraeni Endah Kusumaningrum
anggraeni@untagsmg.ac.id
Universitas 17 Agustus 1945, Semarang, Indonesia
Eli Rusmita Politeknik Kesehatan TNI AU Ciumbuleuit, Bandung, Indonesia
Susanti Universitas Borneo, Tarakan, Indonesia
Ade Risna Sari Universitas Tanjungpura, Indonesia
Lestari Makmuriana STIK Muhammadiyah, Pontianak, Indonesia

Keywords:

communication, nurse, patient, satisfaction, therapeutic

Abstract

Therapeutic communication will create a trusting relationship between nurses and patients. With thus, patients will feel satisfied and comfortable with the services provided by nurses so as to increase enthusiasm and motivation of patients to recover. The purpose of this study was to determine the relationship of communication therapeutic nurse with satisfaction of inpatients at RS Columbia Semarang, RSI Tologorejo Semarang, RSIA PKU Muhammadiyah Yogyakarta, RS Rem 721 Yogyakarta, RSU Siloam Surabaya, and RS Adi Husada Surabaya in 2020. Types quantitative research with a cross sectional research design. The population in this study were all patients hospitalization in the selected. Sampling using accidental sampling, then obtained the number of samples in this study as many as 40 respondents. Research instrument using questionnaires and data processing using the program. The results obtained from 40 respondents as much as 24 respondents are satisfied with inpatient services and as many as 23 respondents assess therapeutic communication good nurse. Test the chi square hypothesis between nurse's therapeutic communication on inpatient satisfaction in hospital. The research target hospital obtained a p-value of 0.016 and an Odds Ratio (OR) value of 6.600.

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