Training of the future tourist guides for intercultural communicative interaction within professional activity

https://doi.org/10.21744/lingcure.v5nS4.1712

Authors

  • Oleksandr V. Kovalenko Sumy State Pedagogical University named after A.S. Makarenko, Sumy, Ukraine
  • Larysa I. Yepyk Sumy State Pedagogical University named after A.S. Makarenko, Sumy, Ukraine
  • Andrii Yu. Yeromenko Sumy State Pedagogical University named after A.S. Makarenko, Sumy, Ukraine
  • Olena Ye. Kashynska Luhansk Taras Shevchenko National University, Starobilsk, Ukraine
  • Yurii V. Bezruchenkov Luhansk Taras Shevchenko National University, Starobilsk, Ukraine

Keywords:

cultural studies approach in education, intercultural communicative interaction, pedagogy of tourism, standard for preparation of guides, the guide

Abstract

This study argues for the significance of the cultural approach to the professional training of the future tourist guide for intercultural communicative interaction. Notably, meeting the constantly growing needs of the tourist market consumer is a pressing issue. It is emphasised that the professional training of a specialist in this field should be focused on providing a high quality theoretical and practical training for a specialist to be ready for professional and communicative interaction with consumers of tourist services. Intercultural communication is seen as a purposeful connection between different cultures, which performs an exchange of information, cultural and spiritual value through professional activities to meet the needs of tourists, while taking into account the uniqueness of every culture. When interacting with the audience, the guide uses methods of pedagogical influence, which are based on didactic principles (scientific, ideological, connection with real life, accessibility, system, responsiveness and persuasiveness). They define the content, organisation and methods of educating tourists during the excursion, regardless of them being children or adults. The excursion method is the basis of the tour and is a compilation of the ways for the guide to share the knowledge and tourists’ reception of this knowledge.

Downloads

Download data is not yet available.

References

Absatova, M., Aituarova, A., Ospanbekova, M., Azhgaliyev, M., Uanbayev, E., & Doshybekov, A. (2021). Experimental research of motivational and reflexive components of students’ reading culture. Linguistics and Culture Review, 5(S1), 670-683. https://doi.org/10.21744/lingcure.v5nS1.1451

Amandykova, S. K., Syrlybayev, M. K., Saimova, S. A., Altynbassov, B. O., Suleimenova, S. Z., Berdiyarova, Z. S., ... & Askarova, A. O. (2016). The role of science and education in the formation of national human capital: Kazakhstani experience.

Ang, B. W. (2005). The LMDI approach to decomposition analysis: a practical guide. Energy policy, 33(7), 867-871. https://doi.org/10.1016/j.enpol.2003.10.010

Arasaratnam, L. A., & Doerfel, M. L. (2005). Intercultural communication competence: Identifying key components from multicultural perspectives. International journal of intercultural relations, 29(2), 137-163. https://doi.org/10.1016/j.ijintrel.2004.04.001

Báez, A. B., Dominguez, D. C., & Terceño, J. R. (2020). Integración de la Educación Emocional como Nuevo eje Conformador en el Grado Universitario de Turismo.

Belhassen, Y., & Caton, K. (2011). On the need for critical pedagogy in tourism education. Tourism Management, 32(6), 1389-1396. https://doi.org/10.1016/j.tourman.2011.01.014

Berezovska, L. I., & Rusyn, Ye. V. (2019). Psychological aspects of the competitiveness of future specialists in the tourism industry. Bulletin of Mukachevo State University. Series “Pedagogy and Psychology”, 1(9), 252-255.

Bretsko, I. I., & Morgun, I. V. (2019). The impact of non-verbal communication means in the process ?f intercultural communication. Bulletin of Mukachevo State University. Series “Pedagogy and Psychology”, 2(10), 194-197.

Caber, M., Ünal, C., Cengizci, A. D., & Güven, A. (2019). Conflict management styles of professional tour guides: A cluster analysis. Tourism Management Perspectives, 30, 89-97.

Cetinavci, U. R. (2012). Intercultural communicative competence in ELT. Procedia-Social and Behavioral Sciences, 46, 3445-3449. https://doi.org/10.1016/j.sbspro.2012.06.082

Dashevska, I. M., & Tomkovich, O. I. (2018). Interactive teaching methods and their application in excursion activities. Bulletin of Taras Shevchenko Luhansk National University, 4(239), 129-134.

Di Nezza, E., Palatucci, G., & Valdinoci, E. (2012). Hitchhiker?s guide to the fractional Sobolev spaces. Bulletin des sciences mathématiques, 136(5), 521-573. https://doi.org/10.1016/j.bulsci.2011.12.004

Edelheim, J. (2020). How should tourism education values be transformed after 2020?. Tourism Geographies, 22(3), 547-554.

Fatmawati, E. (2021). Strategies to grow a proud attitude towards Indonesian cultural diversity. Linguistics and Culture Review, 5(S1), 810-820. https://doi.org/10.21744/lingcure.v5nS1.1465

Fedorchenko, V. K. (2002). Training for tourism: Theoretical and methodological aspects. Kyiv: Vyshcha Shkola.

Fedorchenko, V. K., Fomenko, N. A., Skrypnyk, M. I., & Tsekhmistrova, G. S. (2004). Pedagogy of tourism. Kyiv: Slovo Publishing House.

Fullagar, S., & Wilson, E. (2012). Critical pedagogies: A reflexive approach to knowledge creation in tourism and hospitality studies. Journal of Hospitality and Tourism Management, 19(1), 1-6. https://doi.org/10.1017/jht.2012.3

Ghahramani, L., Khalilzadeh, J., & Birendra, K. C. (2018). Tour guides’ communication ecosystems: an inferential social network analysis approach. Information Technology & Tourism, 20(1), 103-130.

Gültekin, S., & Icigen, E. (2019). A research on professional tour guides emotional intelligence and problem-solving skills. Journal of Quality Assurance in Hospitality & Tourism, 20(2), 230-258.

Holovashenko, O. V. (2002). Tourism as a form of human social activity: A socio-philosophical analysis: thesis of candidate of philosophical sciences. Zaporizhzhia: Zaporizhzhia National University.

Hwang, J., & Lee, J. (2019). Relationships among senior tourists’ perceptions of tour guides’ professional competencies, rapport, satisfaction with the guide service, tour satisfaction, and word of mouth. Journal of Travel Research, 58(8), 1331-1346.

Kovalenko, O. V. (2019). Basic principles of forming the content of professional training of tourist support specialists (guides) in Belarus and Ukraine. Bulletin of Luhansk National University. Pedagogical Sciences, 6(329), 46-53.

Lee, W. S., & Moon, J. (2020). Development of a Personal Values Scale For Tourism Using a Mixed Method. Tourism Culture & Communication, 20(4), 207-218.

Litovka-Demenina, S. (2019). Marketing culture of future specialists in the sphere of tourism. Bulletin of Mukachevo State University. Series “Pedagogy and Psychology”, 1(9), 81-83.

Liu, X. (2018). International Publicity Translation of Tourism Culture in Central China from the Perspective of Skopos Theory. International Journal of Linguistics, Literature and Culture, 4(2), 1-8. Retrieved from https://sloap.org/journals/index.php/ijllc/article/view/38

Maddamsetti, J. (2020). Cultivating culturally relevant and sustaining pedagogy through field experiences: discourses of elementary preservice teachers of colour. New Educator, 16(4), 352-375.

Martin, J. N. (2015). Revisiting intercultural communication competence: Where to go from here. International Journal of Intercultural Relations, 48, 6-8. https://doi.org/10.1016/j.ijintrel.2015.03.008

Miloradov, K. A., Romanishina, T. S., Kovalenko, A. A., Bondarenko, N. G., & Andrianova, J. V. (2018). An efficient strategy for the development of tourism at regional level.

Mínguez, C., Martínez-Hernández, C., & Yubero, C. (2021). Higher education and the sustainable tourism pedagogy: Are tourism students ready to lead change in the post pandemic era?. Journal of Hospitality, Leisure, Sport & Tourism Education, 29, 100329. https://doi.org/10.1016/j.jhlste.2021.100329

Nychkalo, N. H. (2000). Research of problems of pedagogy and psychology and tourism as a component of the theory and methods of vocational education. In: Tourism on the Threshold of the 21st Century: Education, Culture, Ecology: Conference Proceeding 18-20 October 1999 (pp. 257-261). ?yiv: KITEP.

Rouzrokh, M., Muldoon, M., Torabian, P., & Mair, H. (2017). The memory-work sessions: Exploring critical pedagogy in tourism. Journal of Hospitality, Leisure, Sport & Tourism Education, 21, 163-173. https://doi.org/10.1016/j.jhlste.2017.08.006

Sakun, L. W. (2004). Theory and practice of training specialists in the field of tourism in developed countries. Kyiv: Interregional Academy of Personnel Management.

Shmeleva, N. V., & Spasskii, A. N. (2018). Features of culturology as an academic discipline: goals, objectives. Perspektivy Nauki ? Obrazovania, 33(3), 179-183.

Skobkin, S. S., Miloradov, K. A., & Kovaltchuk, A. P. (2020). The Development of Hospitality and Tourism Industry in Africa. Journal of Environmental Management & Tourism, 11(2 (42)), 263-270.

Spencer-Rodgers, J., & McGovern, T. (2002). Attitudes toward the culturally different: The role of intercultural communication barriers, affective responses, consensual stereotypes, and perceived threat. International journal of intercultural relations, 26(6), 609-631. https://doi.org/10.1016/S0147-1767(02)00038-X

Suwija, N., Suarta, M., Suparsa, N., Alit Geria, A.A.G., Suryasa, W. (2019). Balinese speech system towards speaker social behavior. Humanities & Social Sciences Reviews, 7(5), 32-40. https://doi.org/10.18510/hssr.2019.754

Suyasa, I. M., Kusuma, I. N. W., & Suarka, I. N. (2016). Revealing the religious meaning of bakayat sasak oral-text. International Journal of Linguistics, Literature and Culture, 2(4), 122-128.

Telychko, N. V., & Zavydovska, D. (2020). Foreign language training for professional intercultural communication as one of the components of modern legal education. Scientific Bulletin of Mukachevo State University. Series “Pedagogy and Psychology”, 1(11), 186-188.

Ushakov, D. S., Kiselev, D. N., Zezyulko, A. V., Imangulova, T. V., Kulakhmetova, G. A., & Kulakhmetova, R. A. (2021). Organization of network basis for transnational tourism activity. Geojournal of Tourism and Geosites, 34(1), 77-87.

Yaksa, N. W. (2006). Theoretical bases of professional and pedagogical preparation of future teachers for interaction of subjects of educational process in the conditions of multiculturalism of the Crimean region. Zhytomyr: Publishing of Zhytomyr Ivan Franko State University.

Yepyk, L., & Kovalenko, O. (2020). Innovative technologies in modern cultural education. European vector of modern cultural studies and art criticism: the experience of Ukraine and the Republic of Poland. Riga: Izdevniec?ba “Baltija Publishing”.

Yevdokimova-Lysohor, L. A. (2018). Preparation of future specialists in the field of tourism for intercultural dialogue in the process of studying socio-humanitarian disciplines: thesis of candidate of pedagogic sciences. Kropyvnytskyi: Volodymyr Vynnychenko Central Ukrainian State Pedagogical University.

Published

2021-11-09

How to Cite

Kovalenko, O. V., Yepyk, L. I., Yeromenko, A. Y., Kashynska, O. Y., & Bezruchenkov, Y. V. (2021). Training of the future tourist guides for intercultural communicative interaction within professional activity. Linguistics and Culture Review, 5(S4), 729-746. https://doi.org/10.21744/lingcure.v5nS4.1712