PURWATI, T.; RAFIDAH, R.; CHOLLISNI, A.; SOESWOYO, D. M.; SARI, A. R. Service management concepts and the role of banks’ creative economic in Indonesia during the COVID-19 pandemic era. Linguistics and Culture Review, [S. l.], v. 6, n. S1, p. 277-287, 2021. DOI: 10.21744/lingcure.v6nS1.2035. Disponível em: http://lingcure.org/index.php/journal/article/view/2035. Acesso em: 12 nov. 2025.